Job Summary

We now have an exciting opportunity for a Microsoft 365 Administrator/1st Line Support to join ADC. The Microsoft 365 Administrator will administer and maintain ADC’s cloud-based applications and end-user services. 

The right candidate will be able to provide support for a user base of approximately 90 users. This is a big challenge so the right candidate should be resourceful. Furthermore, the IT Systems Administrator will be able to diagnose and resolve problems quickly. In this role, it will be necessary to communicate with a variety of interdisciplinary teams and users. 

Responsibilities

  • Configure and maintain Microsoft Environment e.g. Azure AD, Exchange Online, Teams, SharePoint, and Power Platform 
  • Manage shared mailbox access
  • Manage user and system accounts 
  • Troubleshoot technical problems and provide technical support to users 
  • Build and maintain an org-wide communication site on SharePoint to keep our volunteers up to date 
  • Build an internal wiki with technical documentation, manuals and IT policies Ensure security through access controls and backups
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Requirements:

  • Knowledge of Microsoft O365 systems administration and cloud-based applications
  • Experience with Microsoft Teams and Management 
  • Experience with Microsoft SharePoint
  • Excellent communication skills
  • At least 2 years of relevant experience
  • Available to volunteer at least 7 hours a week

What we offer you:

  • Free training and learning opportunities
  • An opportunity to build your work experience within the field of systems admin 
  • An opportunity to be part of a team that is changing lives in Africa
  • We will provide work reference for you

Apply Online